Terms of Service

Terms & Conditions

These Terms & Conditions explain how you may use the website [Insert Website URL] (the “Website”), operated by [Brand Name], located at [Insert Address]. By visiting or using the Website, you agree to follow these Terms. If you do not agree, please stop using the Website.

Brand: [Brand Name]
Email: [Insert Email — e.g., info@monvore.com / info@nylune.com]
Address: [Insert Address]

1. Using Our Online Store

To browse the Website, no registration is required.
To place an order or use certain features, you may need to create an account.
By using the Website, you confirm that you are legally allowed to do so in your country, or that you have permission from a parent or guardian.

You agree not to misuse the Website, attempt to harm it, or engage in any illegal activity. This includes introducing malware, violating copyright, or interfering with the Website’s functionality.

2. General Use Rules

We may limit or refuse access to our Website at any time.
Information that is not related to payments may occasionally move across networks without encryption. Payment data is always encrypted.

You may not copy, reproduce, sell, or exploit any part of the Website without written approval from us.

3. Website Information & Updates

We work hard to ensure our information is accurate, but we cannot guarantee everything is always up to date.
Content may change at any time, and we are not required to update it regularly.
We encourage users to check for updates on a recurring basis.

4. Product & Price Changes

Products, services, and prices can change without notice.
We may modify or discontinue items at any time.
We are not responsible for any inconvenience caused by such changes.

5. Product Details

Some items may be available in limited quantities or exclusively online.
We aim to show products clearly, but colors and details may vary across different screens and devices.
We may limit sales to certain regions or customers if needed.
We cannot guarantee that any product will meet personal expectations.

6. Orders, Accounts & Billing

We may refuse or cancel orders for reasons such as suspicious activity or stock limits.
Order limits may apply per household, customer, or account.
You must provide accurate billing and contact information.

For details about returns, please see our Return & Refund Policy.

7. Third-Party Tools

The Website may include tools or services from third parties.
These tools are offered “as is” without guarantees.
Use them at your own discretion and ensure you understand the terms set by each provider.

8. Links to Other Websites

We may include links to third-party sites or external content.
We do not control these websites and are not responsible for their content or practices.
Any concerns should be directed to the third-party provider.

9. Reviews, Feedback & User Submissions

If you submit a review, message, idea, or any form of content, you grant [Brand Name] permission to use it for marketing or operational purposes.
We may edit or remove content that is offensive, misleading, unlawful, or harmful.

You are responsible for ensuring that what you submit:

  • is accurate,

  • does not violate another person’s rights,

  • does not contain malware or harmful code.

10. Privacy

Any personal information you provide is processed according to our Privacy Policy.

11. Errors & Corrections

At times, the Website may contain inaccuracies, including pricing or product descriptions.
We may correct these at any time—before or after an order is submitted.
We are not obligated to update information unless required by law.

12. Prohibited Use

You may not use the Website to:

  • break the law,

  • encourage illegal behavior,

  • violate intellectual property rights,

  • harass or discriminate,

  • spread false information,

  • install or distribute malware,

  • collect personal data without permission,

  • engage in spam or fraud,

  • interfere with security features.

Violating these rules may result in immediate termination of access.

13. Disclaimer & Limitation of Liability

The Website is provided “as is,” without warranties of any kind.
We do not guarantee uninterrupted or error-free operation.
[Brand Name] is not responsible for any direct or indirect damages, including loss of data or profits, to the fullest extent allowed by law.

14. Indemnification

You agree to indemnify and protect [Brand Name] from any claims, damages, or expenses arising from your misuse of the Website or violation of these Terms.

15. Severability

If any part of these Terms is deemed unenforceable, the rest will remain valid.

16. Ending This Agreement

You may stop using the Website at any time.
We may suspend or terminate your access if you violate these Terms.
Any obligations that existed before termination will still apply.

17. Entire Agreement

These Terms, along with our Privacy Policy and Return & Refund Policy, form the complete agreement between you and [Brand Name].

18. Governing Law

These Terms are governed by the laws of Australia.

19. Updates to These Terms

We may update these Terms over time.
The latest version will always appear on this page.
By continuing to use the Website after updates, you accept the new Terms.

20. Return & Refund Policy

We want your experience with us to be positive. If something isn’t right, we offer an easy return process.

You may request a return within 60 days of receiving your order. Items must be unused, in original condition, and include all packaging.
No restocking fees apply.

To begin a return, contact us at [Insert Email] with your order number. Return shipping is at the customer’s expense, and we recommend using a tracked service.

Exchanges are welcome—just let us know your preference when you reach out.

Refunds are issued within 7 business days after inspection of the returned item. Your payment provider may require additional processing time.

21. Contact

If you need help or have questions:

Brand: [Brand Name]
Email: [Insert Email]
Address: [Insert Address]